About Winter-Warehouse

The Low Down.

Winter Warehouse Guarantees the Lowest Prices, & offers FREE (NO MINIMUM) Ground Shipping on all items within the Cont. United States. No Sales Tax outside California. Every item on the site is in stock and will ship on the Next Business Day. We love all the sports you do, and want to earn and keep your business. We are here to help and know that only the best customer service and policies will suffice.

Lowest Price, Guaranteed.

Winter Warehouse  guarantees that we will have the lowest prices at the time of your purchase. Send us any verifiable offer from another retailer on the same brand/model as we are selling and we will beat it. It's that easy!

Shop for a Cause.

We love to help others. Winter Warehouse donates a portion of its sales, clothing and sporting goods to those in need. In 2016 we will be donating much needed tennis rackets for there tennis program at Kimera. Our goal is for every child to have a quality tennis racket. "Kimera Orphanage is a 501 c3, non-profit organization, based in San Diego.  Six acres of land near Kampala, Uganda have been purchased and we are currently raising money to purchase construction materials.  Plans are made for a self-sustaining, 40 room orphanage with 4 tennis courts.  Our hope is to introduce tennis to children, teaching sportsmanship, competition and other life lessons. Winter Warehouse is currently helping raise funds for Kimera Orphanage in Uganda".You may also help the building of the Kimera Orphanage in Uganda, see http://kimeraorphanage.org/

No Sales Tax.

Winter Warehouse charges no sales tax outside of california.

Shipping & Delivery In the United States

Ground Shipping is FREE (NO MINIMUM) on all items within the Cont. United States to a physical address. Yes, even something as small as a sticker has free shipping. Apo and P.O. Boxs not included. Restrictions apply to oversize packages. Very reasonable charges will apply for upgrade shipping options if selected.  The final shipping charge may be viewed by adding your items to your cart and then selecting "view shopping cart". You can then view the actual shipping charge by using the "estimate shipping" function.All orders will ship on the next business day following order placement.

Shipping & Delivery to Canada.

We ship using UPS & USPS (United States Parcel Service) for all Canadian orders. The final shipping charge may be viewed by adding the items of choice to your cart and then selecting "checkout".  You can then view the actual shipping charge by using the "estimate shipping" function. All orders will ship on the next working day following order placement. USPS typically takes 4-10 working days to any Canadian address.

International Shipping outside USA and Canada

Not in the USA or Canada? Please Email us. support@winter-warehouse.com

 

Privacy & Security.

We do not share customer information with any outside groups or interests. Your transaction with Winter Warehouse is entirely confidential. We treat your email address, name, and physical address with the same respect as we would want our own information treated. Winter Warehouse utilizes the highest level of security for your online purchases. We have enabled the most secure encryption protocol that is available today in our checkout process. Shop with confidence!

 

Returns & Replacements.

Any product purchased at Winter Warehouse may be returned (or exchanged) unused for up to 14 days after the item is delivered. Items cannot be accepted for return or exchange once used or if incomplete. A return authorization number is required for all returns and exchanges. A return authorization # may be obtained by using our Email System. We will need your name, email address, and Winter Warehouse order #. This is required to allow us to accurately track and manage return shipments.

Ordering.

To place an order on Winter Warehouse simply browse to the product page of the product you want to buy, add any optional drop down bar items like (bindings, boots, bags, outerwear etc. Then, click on the "Add to Cart" button. Once the item appears in your cart simply click the "Checkout" button.

Payment & Credit Card Options.

We accept Visa, MasterCard, Paypal, American Express, and Discover credit cards. We also accept bank debit/check cards with the Visa or Mastercard logo. All prices are listed in US dollars.

Viewing Orders.

An email confirmation of your order will be sent immediately upon successful completion of the order process. If you have created an account with Winter Warehouse, you may also view all of your Winter Warehouse orders by logging in to your account.